Our project qualification process has been honed through many years of experience to provide a comprehensively considered response to your project’s requirements, whether you are an architect, a mechanical engineer or an end user.
Once we have received your floor plans and with your project requirements in mind, we will produce a transparent and fully itemised quote. The quote is split into different sections that will list the specified underfloor heating system for each area, the type of manifolds and thermostats that are required, the load-bearing surface which is dependent on the floor build up and any additional items that may be needed e.g. insulation.
Design, Supply and Installation
Once your order has been placed, we will begin work on our detailed pipework layout designs for your approval. We will liaise with you to ensure the date booked in our installation calendar remains appropriate and will reschedule to suit your programme. If you would prefer to use your own installer, then we can provide installation support over the phone and through our comprehensive installation guides. Our specialist underfloor heating installation tools are available to hire too.
We offer unparalleled support – read our reviews! As our systems are often not turned on for a long time after our installation has been completed, we offer a year’s free support for peace of mind should a problem arise. Our technical support over the phone has always been free and resolves the vast majority of problems experienced without the cost or hassle of a callout.