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5 White House Cottages

B & A Silverstone - End User

Residential project

Level of service

Technical Support

Product quality

Value for money

 
"Following our conversation earlier today, we want to say how impressed we are with the service that Patrick has provided us. He has been consistently patient, efficient, good. natured and courteous and helped us enormously with our Jupiter underfloor system which, with his help, is working perfectly. "

Mansfield College, Oxford

Mr C Rae - Architect/Specifier

Chapel refurbishment

Level of service

Technical Know How

Client satisfaction

Value for money

 
"I would like to take this opportunity to express our pleasure with the installation and commend the attitude and application of the whole install team, replicating the assistance and ethos shown at pre-construction stage."

St Mary's Church, Kenardington

D Paine, Purcell - Architect/Specifier

Church Refurbishment

Level of service

Technical Know How

Client satisfaction

Value for money

 
"I had hoped to email you before I left Purcell to say what a wonderful job you made of St Mary. The vicar and the contractor were also both very complimentary of you and your team"

New Bodleian Library, Oxford

Craig Bartlett - Architect/Specifier

Large commercial refurbishment

Level of service

Technical Know How

Client satisfaction

Value for money

 
"Further to your recent completion of the Underfloor Heating Works at the New Bodleian Library I would like to thank you and congratulate your team on a job very well done. I feel that as an industry we are very quick to criticise those who perform poorly and slow to recognise success. Andy and his team on site performed exceptionally well and were a pleasure to work alongside, I appreciate that we didn’t make life easy with the sometimes sporadic release of areas and moving start dates but the flexibility shown by Andy and his team was both helpful and appreciated. I look forward to the opportunity to work together on future projects. "

Sturton Street, Cambridge

Dominic V - End User

Refurbishment

Level of service

Technical Support

Product quality

Value for money

 
"Many thanks. I have been very impressed by the service from Jupiter, undoubtedly the best company we have dealt with during our building work. Please use that as a testimonial if it's useful. "

Fairview Road

Alex Smith - End User

Residential project

Level of service

Technical Support

Product quality

Value for money

 
"My wife and I would like to thank you for the excellent service that you've given us with respect to our first-ever installation of underfloor heating. Without that, I'm sure one or two mistakes would have been made - with possible serious consequences, as the advice one receives from some 'experts' in the building industry is often lacking, and indeed is all too often downright nonsense. In consequence, we appreciate greatly good advice when we can find it. Lastly, we would like to wish you and your team a very merry Christmas as well as every success and happiness in the coming year."

Church Of The Most Precious Blood

C.S. - End User

Church Refurbishment

Level of service

Technical Support

Product quality

Value for money

 
"I am VERY pleased with the heating install – the effectiveness is beyond what I expected and, looking at the figures this morning, the system was happily maintaining the seating area at 18C whilst it was 5C outside with the boiler just ticking over."

Palace Street, London

S-Han - End User

Apartment

Level of service

Technical Support

Product quality

Value for money

 
"I trust this message finds you well. Just wanted to drop you a line saying “Thank You” for all your support: it was a pleasure working with you and I could not speak more highly of your engineers!"

Our Lady Of Lourdes

TP - Installer

Church Hall

Level of service

Quality of workmanship

Overall satisfaction

Value for money

 
"From afar all appeared to go well. Our site agent had nothing but praises for your guys and the manner they worked with us juggling materials and labour so the site could still work. I wish all contractors were as good as your guys are. Thank you. "

Musard Road

Steve Davies - Installer

Residential Refurbishment

Level of service

Quality of workmanship

Overall satisfaction

Value for money

 
"I have to say its rare that I am so impressed with a new system. Having never laid this before it was all very simple and quick (far easier than Uponor) truly impressed. "

UFH and screed replacement tiles

Ros - End User

UFH and screed replacement tiles

Level of service

Technical Support

Product quality

Value for money

 
"We are very pleased with the whole installation that Jupiter has done for us. Chris has been very proffessional and made sure that everything was done to keep us happy."

Church Of Our Victories, Kensington

James Lambert - Architect/Specifier

Church refurbishment

Level of service

Technical Know How

Client satisfaction

Value for money

 
"Excellent service both office side and operatives. Will recommend to others!"

Evelyn

Sandro - End User

Underfloor heathing in the full property

Level of service

Technical Support

Product quality

Value for money

 
"The system is pretty new, it is only the first winter I use it, but up to now the entire process project/installation/usage/troubleshooting has been top level. Many thanks"

Norney Wood

Richard Thompson - End User

Complete refurbishment

Level of service

Technical Support

Product quality

Value for money

 
"Excellent advice and service throughout. We had some minor post-installation problems that were resolved immediately and without fuss. A very professional operation."

Chase Lodge

Mike & Lee - Self Installer

Complete house installation

Level of service

Technical Support

Overall satisfaction

Value for money

 
"Hi Chris and Susan, Well we have finally finished our installation and I can say that the Jupiter UFH system has definitely improved our quality of life. The feeling of all surrounding warmth in the house is making this cold spell a joy. The screed replacement tiles are doing a great job and the stone tiles went down on top of them without any problems at all. Many thanks for all your help and continued support. Mike & Lee"

Selwood Place

Bob Costello Associates - Architect/Specifier

High end residential project

Level of service

Technical Know How

Client satisfaction

Value for money

 
"I was most impressed with your recent installation at Selwood Place, both with quality and your ability to integrate with centralised control systems. We have had so many bad experiences with underfloor contractors being inflexible, insisting that we accept their tacky plastic thermostats on view to spoil immaculately finished interiors."

Orchard House

ST - Self Installer

Home Extension

Level of service

Technical Support

Overall satisfaction

Value for money

 
"Hi Jupiter Thank you for your assistance with my UFH installation last Friday. Andy’s knowledge and experience was absolutely invaluable and the training and tips he gave me will save me time and money. I now have the confidence to install the system myself and I find it an enjoyable pastime. Thanks again. "

Tisbury

John M - End User

Residential Refurbishment

Level of service

Technical Support

Product quality

Value for money

 
"Good morning, Well, your team has been and gone. I have to say they are a class act. Superb job, quick, neat and tidy and pleasant people too. Now I just have to connect and commission. Thanks Jupiter Best regards, John M"

Wilmslow

Sally F - End User

Residential

Level of service

Technical Support

Product quality

Value for money

 
"I just wanted to write to thank you for your companys support yesterday. It was outstanding! I was extremely grateful for the phone calls I had with Andy Stoate. He was clearly extremely knowledgeable and patient while talking me through his assessment of the problem. His offer to talk further with an engineer who might carry out work on the system was also both kind and really 'going that extra mile'. Gladly I can say that the underfloor heating is working again and we are warm. I just felt that your company deserved to know how excellent I found their service yesterday. Many thanks again"

Priest Avenue

Dr Wayne Williams - End User

Comprehensive underfloor heating to first and second floors

Level of service

Technical Support

Product quality

Value for money

 
"Chris is great to work with - no nonsense approach and gets the project moving swiftly. The product is simply fantastic - we have had 2 winters without a single moment of discomfort. The feel of the floor - whether on ceramic tiles, carpet or solid wooden flooring is amazing. The best value for money in our entire project. Thanks Jupiter "